Communications Lifecycle Management
When an organization is looking for Communication Lifecycle management, moving a legacy environment to the cloud, deploying 10,000 proprietary mobile tablets to the field or seeking to reduce costs through audit optimization, Auditmacs can help with all of your communications lifecycle management.
- Auditmacs is a leader in consulting technologies for telecom expense management and communications lifecycle management.
- Auditmacs provides both software and professional services that enable organizations to better understand, manage and control their enterprise voice, data and mobility environment.
- Auditmacs focuses on enterprise clients that spend between $2-20 million a year on telecom and mobility services.
- Auditmacs' mobility clients range from as few as 500 end-users to as many as 20,000.
- Telecom expense management
- IT Telephony and mobility lifecycle management
- Cloud telephony management and consulting
- Audit and optimization
- Mobility deployment services and application management
- Invoice processing and management
- Communications lifecycle management
- Service desk
- Sourcing and RFP administration
- Contract negotiation and management
- Asset and inventory management
- iMAC(d) management
Auditmacs is an industry leader because of its ability to deliver consistent results. Auditmacs clients average over 400% ROI and appreciate the flexible approach and ease of business they have experienced with Auditmacs.
The Auditmacs model for success is simple and straightforward:
- Use powerful, award-winning ITIL compatible software platforms
- Engage in thought leadership and improve constantly
- Hire the best people (who are caring and knowledgeable)
- Use proven methodologies and processes
- Leverage market intel
Enterprise Mobility Management
SERVICE DESK FOR MOBILE DEVICE MANAGEMENT — Auditmacs provides enterprise mobility service desk support, focused exclusively on "Raving Fan" service, comprised of highly trained and experienced ITIL-certified mobility specialists, white labeled and integrated seamlessly with Client's existing service desk solution to provide the following:
- Policy Development and Management
- Mobile Device Procurement with Automated Approval Workflows
- Mobile Device Management and Application Support
- Troubleshooting and Technical Support
- International Provisioning and Support
- Analytics and Reporting
MOBILE DEVICE LOGISTICS
Communications Lifecycle Management — Auditmacs provides clients with a broad range of communications lifecycle management services that supports all IT, telecom, and mobility users. Our experts in mobile device logistics will integrate all CLM services, including service desk solutions, to allow for total visibility across the entire communications lifecycle. Our experienced SMEs provide the following:
- Mobility Service Desk
- Mobility Expense Management (MEMS) — (Monthly)
CLOUD VOIP CONSULTING SERVICES — Find out how Auditmacs Cloud Services can reduce your operating expenses by up to 40% utilizing the methodologies, processes and tools to include:
- Cloud Assessments — Moving your infrastructure to the cloud can be easier than migration to a private data center. To properly prepare for a cloud move, we will provide cloud assessments that consider your organization's business model, user base and goals.
- Cloud Telephony — Auditmacs was an early adopter of telephony in the cloud and we specialize in providing cloud telephony services. Some of the benefits to telephony in the cloud include: less equipment on-site, operationalize expenses, redundancy and disaster recovery.
- Project Management — By utilizing our project management services, your organization can focus its resources on strategic initiatives to accelerate the realization of your goals and objectives while producing significant savings and improved service levels.
TELECOM & MOBILITY SOURCING
TELECOM & MOBILITY SOURCING FOR ENTERPRISE SOLUTIONS — Take advantage of our multi-hundred million dollar leverage and drive absolute optimal contract negotiation results including:
- RFP Administration — Administer professional and competitive RFP process to effectively reduce rates typically 15% to 20% using standardized tools to ensure your organization gets the utmost benefits.
- Contract Negotiations — Manage all aspects of the negotiation process from inception, to award, to contract execution, to post implementation and transition so your organization has the best negotiating leverage.
- Benchmarking — Auditmacs best-practices benchmarking service provides access to sourcing and procurement resources that allow your organization's decision makers to assess both performance and value.
- Vendor Analysis — Our vendor analysis tools provide a strategic advantage for enhanced spender alignment by matching your organization with carriers that are uniquely qualified to perform within your environment.
Specialization is paramount. You can imagine in Information Technology, you find people that are a mile wide and an inch deep. That's useful sometimes but when you're looking at a specific initiative, an RFP for your wide area network, or maybe cost cutting initiatives for your telecom & mobiilty, you really want a company that is deep in that particular area. Auditmacs has the know how and they also have the experience.
— Dave, CIO, National Healthcare Provider
Auditmacs is a strategic partner for us. We've used their cost containment and lifecycle management services for years. They are now assisting us with our mobility and cloud initiatives. I would highly recommend you explore their managed services offerings.
— Steve, CFO, National Waste Management Company
We have been very pleased since engaging Auditmacs as our IT Telephony and Mobility Management Firm. Additionally, we consistently get positive feedback from our employees on their service desk support. They care about our business.
— Henry, CEO, One of the Nations Largest Electrical Contractors