Managed Mobility Services

We’ll help you improve user experience, cut down on your overall IT costs, reduce your security and compliance risk, gain complete visibility and control, and more. Complex environments can be tamed with a combination of a keen attention to detail and a robust knowledge and experience base. It’s this combination that you’ll experience with Auditmacs’ enterprise mobility management services. Our composition, coupled with our level and scope of expertise, enables us to collaborate rather than simply service our clients, regardless of their size or complexity.

MOBILE DEVICE DEPLOYMENT

Auditmacs device deployment services include procurement, custom imaging and kitting, shipping and inventory management. Our passion for creating an unbelievable client experience at every turn means every one of your team members will receive full-color instructions with the delivery of their device, and you’ll have visibility into each step in the process via our cloud-based, real-time inventory software. We can even install and manage your MDM software!

MOBILITY SERVICE DESK

Our mobility support provides you and your teams with a 24/7, Auditmacs-managed (no outsourcing!) service desk available for assistance on all your mobile device needs. We’ll field calls directly from your end users regarding a huge range of devices including Apple and Android, and help with everything from email setup to plan changes to adding and removing lines of service. Plus, we provide extensive reporting on things like request types and ticket trends, so that you can stay on top of your team’s needs and make more informed decisions moving forward.

LIFECYCLE SERVICES

Auditmacs mobility lifecycle services feature the full range of managed services for all your mobile devices, including acquisition, configuration, deployment, support and retirement. We’ll even help you pay for it with our Device Retirement Plan, that puts money previously destined for the Loss column squarely in the Earned Revenue column! Data, security and compliance are of utmost priority throughout any lifecycle support service, providing you with both protection and peace of mind.

WIRELESS ASSET MANAGEMENT

Our proprietary, customizable IT Service Management software puts your inventory in true context: locate, scan, record and track your mobile devices—enterprise-wide, and in real time. Your portal allows you to submit requests for new equipment and repairs, as well as maintain visibility into ongoing changes and transfers between locations.

PROJECT MANAGEMENT SERVICES

Offload the hassle of device procurement and provisioning. Our experts in imaging and kitting, combined with our incredibly efficient operational processes streamline every aspect of getting quotes, placing orders, conducting imaging, activating devices and shipping assets, so that you can repurpose resources to the core functions of your business.

MOBILE DEVICE MANAGEMENT (MDM)

Auditmacs MDM services come with years of expertise in all major software services associated with mobile device management including selection, configuration and ongoing management of SOTI, AirWatch, MaaS360 and more.

YOU’RE NOT ALONE

Common Pain Point

“THIS IS TAKING FOREVER”

Deployments are rough, slow,
and sometimes both.

“OUR PEOPLE DESERVE BETTER”

A poor end-user experience can
largely be blamed on sluggish
delivery times, poor support,
or long wait times.

“WE’RE BUYING THINGS WE DON’T NEED”

Lack of an up-to-the-minute
snapshot of your inventory,
whenever the need arises, can lead
to significant overspending and waste.

“WHERE IS _____?”

Equipment goes missing when
employees leave or offices shut down,
causing unnecessary expenditures
and lost revenue.
QUALITY SERVICE, QUANTIFIED

By the Numbers

Our Mobility Service Desk provides 24/7 support by Auditmacs employees—nothing is outsourced.
We have over 100,000 mobile devices currently under management.
Last year, nearly 80,000 devices passed through our doors for deployment, repair or retirement.
We have clients for whom we are managing as many as 30,000 mobile devices at any given time.

Audit today, amazing tomorrow

We streamline implementation, management, support,
disposition and the processes applied to each.
Schedule a free consultation today to customize a solution to
your organization.